Anonymous

Program no longer works

Posted By Anonymous

Hello

I purchased Sage Timeslips 2011 earlier this year.  It has been running smoothly for the past three (3) months but no longer works.  A few weeks ago, I clicked on the icon and the program appeared to open and run, except no database ever loaded.  The top menu bar appears, but when I click on any of the icons or try to open anything, nothing happens/no response.  I shut down the program and reopened it and it worked fine.  However, now it is doing the same thing, not allowing me to access the database or use timeslips at all and no resetting, closing of the program, or restarting the computer has had any impact on it. 

What can I do?

Would it help to reinstall the program?  Should I uninstall it? 

I'm very disappointed with this program because it is only a few months old but since I did not buy the service package and its more than 30 days, I cannot get any phone support for this.

Thank you.