Skip to content

x Want to ask a question or reply? Click here to join the group.
Options
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Replies 3 replies
  • Subscribers 59 subscribers
  • Views 622 views
  • Users 0 members are here
Browse Forums
Sage Timeslips Anywhere Announcements
27
topics
5
replies
Sage Timeslips Anywhere General Discussion
83
topics
179
replies
Sage Timeslips Premium Announcements
94
topics
21
replies
Sage Timeslips Premium General Discussion
2k
topics
9k
replies

A/R Report discrepancy

Lesli Gilmore
Solved
Posted By

I'm using 2022 version.  For one client the A/R report shows a balance due which we know is not correct - yet the individual payments/receivables reports shows paid in full.  Unfortunately, a past due statement was sent to the client who was not happy.  Anyone else have that problem - or know of a fix?

Parents
  • +1
    verified answer

    Hi  

    First, I would suggest being that you are using Premium, that you use your support plan and reach out to LIVE CHAT and get assistance directly from Sage Timeslips support analysts in real-time.

    Timeslips does have the ability to correct balance issues internally using the Data Verification system.  You can find that info here on our Knowledgebase as well.

    Let us know in chat if you need anything else.

Reply
  • +1
    verified answer

    Hi  

    First, I would suggest being that you are using Premium, that you use your support plan and reach out to LIVE CHAT and get assistance directly from Sage Timeslips support analysts in real-time.

    Timeslips does have the ability to correct balance issues internally using the Data Verification system.  You can find that info here on our Knowledgebase as well.

    Let us know in chat if you need anything else.

Children
No Data

*Community Hub is the new name for Sage City