Hi Tredav25 ,

Thanks for your question! To make sure you have all the information you need, I wanted to share our official Sage Knowledgebase article with detailed instructions:
  Add an image or logo to my invoice (Sage KB Article)

If you’ve already tried these steps or need more help, please let us know what’s working or where you’re running into trouble. The community is here to share tips and best practices, so others may be able to provide insights too!

If this helps, please mark it as verified :)

Hello,

I'm not having trouble inserting the letterhead, it's the quality of the letterhead. It comes out fuzzy every time. Despite altering the resolution before inserting.

Hi Erzsi_I I was wondering if there were any other options I could try? Is it possible to get someone from Sage to enter it? I'm not sure what to do next to make things more efficient for our billing cycle.

Thanks.

Does it have a graphic in the letterhead? Or is it all text based?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
LawPay Partnered Consultant
MyCase Consultant
404-325-9779
[email protected]

Hi Nancy,

It is an image file. A png but I have tried jpeg as well.

Thanks Tredav25 , but not quite what I asked. 

Often a letter head will be composed of either all text, or mostly text plus a logo. Can you paste the image of your letterhead here so I can get an idea of what you are working with?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
LawPay Partnered Consultant
MyCase Consultant
404-325-9779
[email protected]

My apologies Nancy,

It is all text with no graphics.

Okay, in that case, you probably don't need to fool around with a graphic. You should be able to create the letterhead within Timeslips using the layout tool.

Do you know the font that is being used? Do you own that font?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
LawPay Partnered Consultant
MyCase Consultant
404-325-9779
[email protected]

We have the font that was used, however we can't get the spacing correct since timeslips doesn't have character spacing properties. That's why we've been trying to use an image of the file for continuity. 

I understand. These are a bit of a bear either way. Takes a bit of tweaking, but usually we can get something that is what I would call "functionally similar." Also known as "good enough" for the bills. 

That is not to belittle the importance of the logo/image. It should look pretty close to your image. So it is worth getting it as close as you can. But if it is not EXACTLY similar, most client's won't notice.

Reach out if you would like some help with it. I've done a lot of these over the last 31 years. :-)

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
LawPay Partnered Consultant
MyCase Consultant
404-325-9779
[email protected]