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Crash Assistance with Timeslips v11

David R. Cragle ESQ PC
Solved
Posted By

Hello All,

    Can anyone make a recommendation or help assist in recovering a TS11 Database? 

After many years of using Ts1, with upgrades through support, my windows computer crashed. Although we saved all the data, during the wipe and repair we’re unable to reload TS11 as apparently we lacked “one of the software updates”. I need to recover that database, even if it means converting it to / from another program. Any suggestions? 

Thank you in advance, 

David R. Cragle

  • +1
    verified answer

    Thank you for your inquiry,  

    If you were able to recover the files from your old PC that crashed and decide to upgrade to the current version, our Expert Services team can assist with locating that data and converting it to Timeslips Premium during installation using the recovered files.

    If you prefer to complete the Timeslips Premium installation on your own, our Timeslips Support team can also help you locate and prepare the recovered data for conversion.

    D’Wan Sophia Harvey

    Technical Support Specialist

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