System Error Code:2 when starting Timeslips 2012 renders it unusable

Question

I get the following message when I start Timeslips 2012: 
 *************** 
 Sage Timeslips has encountered an error 
 Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory. If the program was reading from a file, data in that file may be damaged. 
 Area: System Error 
 Error Code: 2 
 Class: tSystemExceptionC (EAccessViolation) 
 Version: 20.0.1.54 
 Date: 2/19/2014 
 Time: 9:25:48 AM 
 Access violation at address 005B9021 in module 'Timeslip.exe'. Read of address 00000000 
 ***************** 
 When it happens there is no functionality to the program and I can only close the program by using task manager 
 I've tried: 
 shutting down and restarting the system, 
 deleting all temp files for Timeslips and the system followed by a shutdown/restart, 
 reinstalled the software from a backup disk followed by a shutdown/restart 
 deleted the temp files again followed by a shutdown/restart. 
 
 Any help would be much appreciated.

rogerstg · Accepted Answer

I fixed it, though I'm not sure what step did it, some of which I had already tried. 
 I looked at Windows Control Panel > Programs and Features to determine what programs have been installed recently. I found TeamViewer and uninstalled it. 
 Then I followed the following steps from a document found at Timeslips Hidden Treasure #9 &ndash; Deleting Temporary Files 
 1. Close all programs.[ I also closed all programs in the Hidden Icon area of the widows tray] 2. Open Windows Explorer or My Computer. 3. Change the view to details by selecting View/Details from the menu bar. 4. Select the Search or Find icon on the toolbar. 5. Select Search for Files or Folders option at the bottom of the screen (Note: this may already be selected). 6. Type Fulses*.* in the Search for files or folders named field in the white box located at the top of the screen. 7. Select the Search Now button to begin the search. 8. All folders named Fulses will appear on the right hand side of the screen. It is OK if no folders appear. This only means that you don&rsquo;t have to perform steps 9 & 10 below. 9. If any Fulses folders appear, click on the right side of the screen and select Edit/Select All from the menu bar to highlight all folders found. 10. Once all Fulses folders are highlighted, select the Delete button on your keyboard to delete all Fulses folders. 11. Repeat steps 6-10 for Apises and Minises folders. Replace these names where you see Fulses above. 
 To Delete Timeslips Temporary Files: 1. Close all programs. 2. Open Windows Explorer or My Computer. 3. Change the view to details by selecting View/Details from the menu bar. 4. Double click on each folder to locate and open C:\Program Files\Timeslips\Temp (Note: use the actual path where Timeslips is installed on your local C:\drive). 5. Once you are in C:\Program Files\Timeslips\Temp, select Edit/Select All from the menu bar. 6. Select the Delete button on your keyboard to delete all temporary files. 
 Then I used Disk Cleanup to remove all other temporary files and shutdown/restarted the computer. 
 Thank you again for all of your suggestions and help in this matter. 
 Best regards, 
 Roger

Caren2 · Answer

Team viewer was the conflict. One thing you can try to remove the team viewer conflict is In team viewer uncheck the option to use the TeamViewer QuickConnect button. Go to 
 Extras-Options-Advanced-General advanced settings-QuickConnect-Configure-Show QuickConnect button.

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System Error Code:2 when starting Timeslips 2012 renders it unusable

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