Unapplied account receivable

Question

My Aged A/R Balnace report shows an unapplied payment. Usually I can easily find the payment that was not applied but for some reason I cannot with this one. Any tricks to finding the payment? 
 Thank you! 
 Charlene

Caren2 · Accepted Answer

I usually start by looking for a credit as that is the most common cause. Next I pull up the AR list with just that client and go through the transactions with the next button. If I still can't find it I would run a statement with the option to show all invoices and to show payment distributions. If you still can't find it run data verification with only look for errors checked. You might need someone to take a look as there might be a problem with the data.

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Unapplied account receivable

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