Timeslips Premium

We currently do not use Timeslips anymore.  My boss separated from a larger firm and is using a different, less sophisticated billing program.  Timeslips was opening up just fine for me.  I like to look at past clients, etc.  Obviously I have not used it for billing purposes or anything, but just a reference.  Today when I tried to open up Timeslips it gave me an error.  I thought I was supposed to be able to open it, just not able to make changes, etc.  

Any help would be greatly appreciated.

Mary K. Morris

Parents
  • +1
    Verified Answer

    Not sure if you can read these.  All information is included in these screenshots.  This is a stand alone version with all information on my C: drive.

    If you can tell me how to do a better screenshot, I can try that if this didn't work.  Sorry, I don't use screenshots much.

    Thank you.

    Mary K. Morris

  • +1 in reply to Mary Morris
    Verified Answer

    I have used the microsoft tool and saved 3 screenshots, but I don't see how I get them in this response.

  • 0 in reply to Mary Morris

     

    Usually I just copy and paste. :-)

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
    LawPay Partnered Consultant
    MyCase Consultant
    404-325-9779
    [email protected]

  • +1 in reply to Nancy Duhon
    Verified Answer

    Are these better?

    Mary K. Morris

  • 0 in reply to Mary Morris

    Much better, thanks.

    That is unfortunately not a common error. I don't know that I have ever seen that one myself. You sort of WANT to be a common error that we know how to deal with instead of a new one.

    Do you get it right when you open the program? Or are you trying to do something else like run a report?

    On first blush it seems to be referencing Firebird (your database engine) trying to talk to a Microsoft Office application such as Outlook or Excel.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    Co-Author of "The E-Billing Process Using Sage Timeslips©" available here: www.certifiedresourcesnetwork.com/
    LawPay Partnered Consultant
    MyCase Consultant
    404-325-9779
    [email protected]

  • +1 in reply to Nancy Duhon
    Verified Answer

    Right when I open Timeslips.  I have sent a message to the Premium Discussion forum also.

    Mary K. Morris

  • 0 in reply to Mary Morris

    Are you able to sort of 'power through' the message and keep going? It appears that you are able to then pull down the Help, About menu to get your version screenshot.

    Can you click on Setup, Features Enabled and UNcheck the Outlook link, then close Timeslips and reopen it?  I think it is trying to talk to Outlook when it opens. Do you have Outlook on this machine? Does Outlook open and close as it should? Have you rebooted your machine?

    When was the last time you were successful opening Timeslips without the error?

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    LawPay Partnered Consultant
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

  • 0 in reply to Mary Morris

    Are you able to sort of 'power through' the message and keep going? It appears that you are able to then pull down the Help, About menu to get your version screenshot.

    Can you click on Setup, Features Enabled and UNcheck the Outlook link, then close Timeslips and reopen it?  I think it is trying to talk to Outlook when it opens. Do you have Outlook on this machine? Does Outlook open and close as it should? Have you rebooted your machine?

    When was the last time you were successful opening Timeslips without the error?

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    LawPay Partnered Consultant
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

  • +1 in reply to Nancy Duhon
    Verified Answer

    I could not "power through" the message but I opened and closed Outlook and then Timeslips opened up just fine.  Not sure if that was the problem, but it now opens.  I will go into Setup as you have suggested and see if the Outlook link is checked.  Outlook was opening and closing just fine.  I had not rebooted my machine.  Friday, December 26, 2025 was the last time I successfully opened Timeslips.  I open it every day.

    Thank you for your prompt help!

    Mary K. Morris

Reply
  • +1 in reply to Nancy Duhon
    Verified Answer

    I could not "power through" the message but I opened and closed Outlook and then Timeslips opened up just fine.  Not sure if that was the problem, but it now opens.  I will go into Setup as you have suggested and see if the Outlook link is checked.  Outlook was opening and closing just fine.  I had not rebooted my machine.  Friday, December 26, 2025 was the last time I successfully opened Timeslips.  I open it every day.

    Thank you for your prompt help!

    Mary K. Morris

Children
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