Having trouble with displaying MICR line when direct printing from the X3 website

We are migrating to X3 and we modified the NA-CHECKS report that's available on X3 to include a MICR line. We're using TROY E-13B screen font and check printers from the Troy group and printing on blank check stock.

The printer driver is installed on the cloud hosted X3 server.  I created a dummy Crystal Report with a line of text in Troy E-13B MICR font. That report prints the font correctly when I print it in Crystal Report in the X3 server but not when I try to print it from the X3 website via DIRECT PRINT.  I'm using the same printer both times. Looking at the event log of the printer, I see that the correct driver is being used for both time. Not sure where the issue is at this point. Anybody have trouble printing MICR lines with X3 DIRECT PRINT?

Parents Reply Children
No Data