Batch Server running but not processing new tasks.

Question

Hi, 
 Lately, some of our X3 servers are having problems with the batch server. It's running normally until it stops processing tasks, while maintaining the status as running. 
 I've enabled the logs under Administration, Settings, Global Settings for the batch options to silly and ended up getting some additional info. 
 N0 Logs example: batch.server | info | BatchServer_X3V12 end control loop batch.server | info | BatchServer_X3V12 begin control loop The batch controller can handle 8 queries simultaneously ... batch.server | warn | BatchServer_X3V12 previous loop not ended !!! batch.server | warn | BatchServer_X3V12 previous loop not ended !!! ... batch.server | warn | BatchServer_X3V12 previous loop not ended !!! batch.server | silly | ProcessLock_batch controlLock batch.server | silly | ProcessLock_batch batch_APPSERVER_N0_11544 has still the lock batch.server | warn | BatchServer_X3V12 previous loop not ended !!! batch.server | warn | BatchServer_X3V12 previous loop not ended !!! batch.server | silly | ProcessLock_batch controlLock batch.server | silly | ProcessLock_batch batch_APPSERVER_N0_11544 has still the lock 
 serveur.tra file under Folders\X3\SRV\TRA stops writing new information. On windows event viewer can't find anything that matches the time batch server stops processing new tasks. 
 What am I missing? is there an approach to solve this issue? Thanks.

Regard Hulsbos · Accepted Answer

Ensure that you are performing batch server maintenance often. Normally abnormally large trace files, and large amount of trace files has this effect on the Batch Server functionality. 
 Batch Server Maintenance 
 This should be done weekly, but depends on the number of transactions within the folder. To perform the maintenance, stop the Batch Server and Accounting Task and then either copy (files to be copied to storage location not within the Sage X3 folder schema) or delete the following files: 
 In the Sage X3 Runtime folder ("..\Runtime	mp"): 
 
 psadxnnnn.bat & .res 
 RQTnnnn.bat & .pid 
 serveur.bat & .pid 
 cmdnnnn.dat files 
 Don't delete serveur.ent and serveur.out files (Unix and Linux only) 
 
 In the X3 Batch Server TRA folders ("..\X3\SRV\TRA"): 
 
 RTZ the "serveur.tra" file if larger than 1MB 
 Delete/Copy old RQTnnnn.tra files 
 
 In each endpoints TRA folder ("..\FOLDER\TRA"): 
 
 RTZ the "ACCENTRY.tra" file if it's bigger than 1MB 
 Delete/Copy old *.tra files 
 
 In each endpoints tmp folders ("..\FOLDER	mp") 
 
 RTZ the "espion.tra" and "transac.tra" files if they are larger than 1MB 
 Delete/Copy old temporary files

Sage X3

Batch Server running but not processing new tasks.

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