The following applies for the supported solution, credit card processing module via Nuvei (formerly PAYA):

The sales order does not automatically go on credit hold due to a credit card decline. This allows for a new method of payment or a replacement card to be used. The order can manually be placed on hold.

However, this is a good enhancement request and you may post or vote on this from the Sage X3, ideas site.

communityhub.sage.com/.../the-new-sage-x3-ideas-portal-is-live-on-aha

For third party, card processing solutions, review the request with your Sage business partner or third party developer.

The following applies for the supported solution, credit card processing module via Nuvei (formerly PAYA):

The sales order does not automatically go on credit hold due to a credit card decline. This allows for a new method of payment or a replacement card to be used. The order can manually be placed on hold.

However, this is a good enhancement request and you may post or vote on this from the Sage X3, ideas site.

communityhub.sage.com/.../the-new-sage-x3-ideas-portal-is-live-on-aha

For third party, card processing solutions, review the request with your Sage business partner or third party developer.