• Unable to Create New Purchase Order

    Hi, I have created a newly company and sites. However, when creating the first Purchase Order, the document number is automatically created and displayed, but the button "Create" still active. It display error message (Order JBP020724PO0001, Line…
  • FUNAUTPREP (Prep plan generation) times out and only generates a quarter of the necessary tickets

    Hello, Whenever we run a preparation plan that takes 10-20+ minutes, it always fails with "error following rollback in transaction". Only a third or so of the pick tickets get generated, and we have to delete the prep lines with no tickets and re-generate…
  • MRP Purchase Suggestions

    Hello, Is there a way to setup MRP to create a planned purchase request as opposed to creating a suggestion? I know the suggestions can be converted to Purchase Requests but or team is looking to remove a step in the process if possible. Any guidance…
  • UoM issue stocking/selling in LBS but trying to price in NT

    Trying to set up Sage X3 coming from a different ERP called Modular, currently we purchase in Net Tons , we stock and sell in LBS but when we invoice it's in NT. I'm trying to figure out the UoM for a product I have the Stock as LBS purchase unit is NT…
  • Row level Permission by Site-Grouping or Companies instead of Sites?

    I was wondering if there was a way to add Row-level permissions by site-grouping or companies instead of a site for some users? We have made custom functional profiles with all the companies but certain users (more than 10) need access it certain companies…
  • Fixed Assets - Change holding type

    Hi all, An asset was wrongfully created with 'Template' as holding type and the status of context is showing the calculation red because of it. Changing the accounting posting does not work because of the holding type chosen originally - it gives…
  • Error message:You do not have the rights to create this record

    Hi everyone, I got this error message when creating a product 'You do not have the rights to create this record' I reviewed the function profile for the product function(GESITM) but it seems like I have all the access to it, may i know is there…
  • CNVECAR: Currency conversion doesnt generate journals

    Hi there, My user is having a challenge where currency conversion function (CNVECAR, Financials> Closing processes> Conversion variance) doesnt generate journals, below are key points: Account assessment method is set to by journal and not by balance…
  • Supplier invoice restriction in intercompany sites BP

    Hi, My customer have several of companies and each of them with some financial sites. Between the companies and sites have sales and purchases, therefore we want to set up the intercompany flow For each site we create one BP as Customer and Supplier…
  • What permissions allow users to disconnect their own web client session?

    As the title says, we are looking for a way for any user to close their own session whenever they are locked in a record. Which permissions allow this?
  • How to run Stock resynchronization automatically

    How to run Stock resynchronization and control and Quantities entered resyn c automatically every day?
  • Patch update and General Parameters > Parameter Values

    We seem to have a situation where it appears an update patch did a reset on General Parameters, for instance SUP > SEL > LFTBOX where you set the number of lines for the left lists. Is it standard behaviour for Sage X3 that parameters like these are…
  • Reception amount not showing on invoice for a particular article on sage x3

    Hello everyone, I came across a situation where for a particular article that's managed in stock , the amount doesn't not flow to the invoice line when i pick a reception from the left list. does anyone know why ? i'm using the v11 by the way
  • How can I insert serial numbers during the packing process?

    Is there a way to insert or edit serial numbers during the packing process?
  • Work Orders Message

    Hello, Anyone knows how does the AUDIT setup for this messages are configured? This happens before Work Order charges the BOM Materials. "Unexpected or excluded materials or critical changes on this WO will also be removed" Thank you all.
  • Floor stock items

    How to categorize floor stock items in X3? Items that we issue in bulk like screws - we don't want them to be issued on the Pick Lists. Please advise
  • Order sequence start from PI100667

    hi all, I’m new to sage x3 and need some help. we are moving from sage accpac and would like to continue our sequence of orders from our previous system. we are currently at 100666 and would like to start sage x3 at 100667. Our system now starts from…
  • Assigning serial numbers to inventory already in stock

    Hi, I can't work out how to assign serial numbers to units I already have in stock. I can assign them when receiving or misc. receipting units in, but I'm not sure how to once the units are already in stock without serial numbers already assigned…
  • Intercompany purchase price

    Hello, I have a problem with Intercompany purchase price. The price value is the Average cost. It works in the sales order, but not in the purchase order, the result is that i have different prices in purchase and sales order. any idea? I think that…
  • How to disable Deliverable button

    How can I disable this button for all users except specific ones? is there any parameter ?
  • "Entry impossible: the preparation code for this site has not been set up!"

    Hello, I have a need to explore the usage of "preparation codes", however, when I try to set one up, I get an error: How do I bypass this, or set up a preparation code at the site as mentioned? I cannot click in the preparation code box. A site…
  • Field ECCVALMAJ Stopped version prohibited

    We are having an issue in Sage X3 V12. We have a component on the Bill of material which is version managed but no longer used. On the BOM detail we have an end date in the past for this component. We have also stopped the version on the product…
  • Troubleshooting Serial Number Entry for Issued Products

    When I try to insert Serial Numbers for Issued products from the Pick Ticket, I find that the 'Serial no. issue' button is disabled. How can I enable this button, and where is the correct place to insert the serial number after creating an order?
  • Serial numbers for issued products.

    I'm trying to set up Serial Numbers for Issued products, but there is no tutorial. However, after setting it up by myself, I see it only in Stock > Serial Number. Is this the only place to see it, or should it also be shown on the invoice or in the order…
  • How to Set Default Quantity for Customer Returns to Zero?

    How can the default quantity displayed for a customer's returned items be set to zero?