• Payroll - Time Cards

    Hi. My company is finally looking to move from the dark ages of paper time cards with job names, cost codes and hours to something on a database that can be accessed by multiple superintendents in the field. We currently only have 26 employees. We'd…
  • General Trial Balance Error

    General Trial Balance total at 12/31/23 does not match the ending balance at 12/31/2023 of the detail for several of my cash accounts. (In all cases, the detail ending balance is correct.) I've checked the audit trail and don't see any behind-the-scenes…
  • Bank Connection Problem

    I looked back at post history and did not see any that matched the problem I am having. I am trying to connect a bank checking account to Sage Accounting and I continue to get an Alert that says "No Accounts Available To Connect". The one I am trying…
  • Bank Feed Linking

    I have PNC Bank and it appears that I can only select one type of account i.e. Checking, Saving or credit. I can't seem to be able to link all three of them ? Anyone else have the same issue ? or am I doing something wrong ? Thanks
  • blocked account

    Is Sage accounting been hacked? Have my account blocked and can’t get to chat with anyone because account has been cancelled.
  • Authentication Error when trying to get new access token

    Hello, I am trying to execute some Sage Accounting APIs from Postman. I downloaded the Postman Collection from the website. I am following instructions in this site ( https://developer.sage.com/accounting/quick-start/create-your-first-request/) and…
  • how to convert .csv file to sales invoice using the sage accounting generator 2023

    When I log into sage and click the green "Create" button, and select "sales invoice", I can attach a csv file, but no matter what it will not accept it, saying " File not supported. Try another doc, sheet or image format ". Upon further examination, the…
  • Sales Export "amount" field

    Hello, Does anyone know where I can find what is contained in the "amount" field when you run a sales journal export? (shipping? tax?, etc.) Thank you in advance for any help. Alicia
  • "Amount" field in Sales Journal Export

    Hello, Does anyone know where I can find what is contained in the "amount" field when you run a sales journal export? (shipping? tax?, etc.) Thank you in advance for any help.
  • "Import Journals" dropdown button is missing from sage accounting

    thank you for reading.
  • Chart of Accounts Importing Issues

    About a month ago I took a new position as an office manager/bookkeeper for a metal foundry. We used Sage Premium 2016 not connected to the internet to prevent hackers. once 2023 began we realized my predecessor never closed out 2021 so I could not continue…
  • Sales Invoice Import

    We use a third-party vendor to produce our sales invoices. I'm working on an import to get the invoice detail into Sage. When i import the file, there are no item/description in the body of the invoice. Total of the Invoice appears in the Sales tax line…