Good day Aysha Nafila

Thank you for contacting us.

Kindly do the following steps:

1.Clear Cache inside and outside the system

2.Rebuild Security roles under security summary(both per employee and also per Role)

If the above mention steps do not work, Please log a ticket with our support team so that one of our agent can be able to investigate the issue.

Please use the link for guidance on logging a ticket on SAGE Portal: za-kb.sage.com/.../viewsolution.jsp

Good day Aysha Nafila

Thank you for contacting us.

Kindly do the following steps:

1.Clear Cache inside and outside the system

2.Rebuild Security roles under security summary(both per employee and also per Role)

If the above mention steps do not work, Please log a ticket with our support team so that one of our agent can be able to investigate the issue.

Please use the link for guidance on logging a ticket on SAGE Portal: za-kb.sage.com/.../viewsolution.jsp