Hello
We are having a challenge to login into sage on the web screens; It keeps saying unable to connect to remote server when we try accessing using the public IP address.
Please note using local network is working fine.
What could be the problem
Hello
We are having a challenge to login into sage on the web screens; It keeps saying unable to connect to remote server when we try accessing using the public IP address.
Please note using local network is working fine.
What could be the problem
Hello Motshwane
We have followed the instructions but still the error still comes.
Please take note that the client was using the 2021 version quite OK on the same network environment. Its only after upgrading to 2024 version the client is unable to access the web version using public IP address.
Any other suggestions
Regards
Hello Luke. I am getting this error in 2024. Webscreen on localhost is working fine but on https I am getting error "unable to connect to remote server error"
Hi , was this resolved. I am getting this issue on 2024 webscreens
Hi, I am getting the same error on 2026.1 webscreens.
Hi, I am getting the same error on 2026.1 webscreens.
Hi Was the issue resolved and how please?
Hi, it wasn't resolved.
*Community Hub is the new name for Sage City