Standing Purchase Order marked complete

Suggested

A customer is experiencing a problem with one of their Standing Purchase Order which is marked complete for all 12 items, but inquiry only shows 11 receipts/invoices instead of 12 receipts/invoices.

Even the history for this particular PO shows only 11 receipts.

It would appear as if there is a missing receipt/invoice in the system. We ran the DIC and there is nothing that the utility picks in Purchase Order module. Does anyone have an idea of what could have happened here? Could it be that the User may have inadvertently marked the Order complete with the last receipt?

Sage 300 2023 PU1

Parents Reply
  • 0 in reply to SeisaT

    That makes it a bit trickier. Compare the PO Analytical Transaction List between Receipts & Invoices. It show the difference. Fact is, if an invoice is captured with the outstanding qty, even though, less were receipted, the system will recognize it and adjust accordingly and mark the PO as completed. 

Children
No Data