error 380 when Editing customer

Question

Hi 
 
 Please help we get an error 380 when we try to create a customer on Sage 50 Cloud Pastel Partner version 18.

Joanne Barnard · Accepted Answer

Good Morning, 
 Thank you for your question, this normally indicates corruption within the Customer Master file. 
 
 Select Edit|Customer Accounts 
 Hold the Page Down key on your keyboard 
 Should you get a message about a missing description, hold any key and select ok on the message 
 
 Should the above not work, you will need to contact support on supportsa@sage.com or via the chat option to book your dataset in for a datafix. 
 Kind Regards 
 Joanne

Sage 50cloud Pastel

error 380 when Editing customer

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING