Option to pace invoice on Hold is greyed out?

Question

Good day 
 I need to do a year end close, but need 4 unfinished invoices to be placed on hold. It will not allow me to place the invoice on hold as its greyed out. 
 
 How do i change this? 
 Kotie

Sage Employee · Accepted Answer

Good day Kotie 
 Please back up the company before making any changes. 
 You must activate the option to place documents on hold. 
 To do that please follow the steps below. 
 
 Click on Set up | Customer. 
 Click on Documents. 
 Click on the Invoice tab. 
 Choose the option "allow on hold". (As shown below)

Click on Ok. 
 
 Then go back to place the documents on hold. 
 Thank you 
 Nontu

Sage 50cloud Pastel

Option to pace invoice on Hold is greyed out?

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