Runtime Error 380 when trying to print/email document

Question

How do I fix a Runtime Error 380 when trying to print or email a document in Partner V14?

MagsNan · Accepted Answer

Good day NevilleBailey 
 It is possible there is a problem with the customised form , CSDOCSP.enz that is in the company folder. 
 Make a backup and please cut out this file from the company folder completely and save it in a separate location. You will see that you will be able to reprint the documents. 
 This means the customised form is corrupt so you will need to customise a new form for the invoices. You could also change the default printer to something else and ten back to the usual printer again, or even reinstall the printer driver. 
 Kind Regards.

Sage 50cloud Pastel

Runtime Error 380 when trying to print/email document

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