Hi Pieter

Error code 380 in customer search typically occurs due to missing descriptions or accounts on one or more customer accounts. To troubleshoot this issue, please follow these steps:

1. Navigate to the "Edit Customer Account" section (do not open the search or zoom screen).

2. Press and hold the "Page Down" key. This will take you to the customer account with a blank description, where you can enter the necessary description.

3. Continue pressing "Page Down" until you have reviewed all customer accounts.

This process will help you identify and resolve any missing descriptions.

If this is not the case, you need to contact support, as this may be a data fix issue.

Please get in touch with our call centre at 086 123 7243 for assistance, or use our live chat by visiting the link below:"root.pastel.co.za/.../zensupport.html  or email us at [email protected]