Hello Nevillebailey

Ensure you not using Microsoft Office 64bit as it is not compatible with Sage Intelligence.
Check the add-ins Sage Intelligence Report Designer add-ins not responsive

Contact [email protected]  for further assistance.

Click on Verify answer to confirm if my suggested solution has resolved your query.

Kind regards,

Hello Nevillebailey

Ensure you not using Microsoft Office 64bit as it is not compatible with Sage Intelligence.
Check the add-ins Sage Intelligence Report Designer add-ins not responsive

Contact [email protected]  for further assistance.

Click on Verify answer to confirm if my suggested solution has resolved your query.

Kind regards,

I am using MS Office 32-bit.

The only way that I managed to resolve the issue was to reset Windows and to restore my data.