Hello Melanie Hird 

Thank you for using the community

From what we know: Pastel Partner is a more advanced version of Pastel Xpress, providing additional features such as projects, segmented general ledger, and advanced inventory and pricing options. Because of these differences, company backups created in Pastel Partner are not compatible with Pastel Xpress. If you need to transfer data or explore alternative solutions, it is recommended that you contact your Sage Business Partner or the Sage Support Team for further assistance.

Shazi

Hello Melanie Hird 

Thank you for using the community

From what we know: Pastel Partner is a more advanced version of Pastel Xpress, providing additional features such as projects, segmented general ledger, and advanced inventory and pricing options. Because of these differences, company backups created in Pastel Partner are not compatible with Pastel Xpress. If you need to transfer data or explore alternative solutions, it is recommended that you contact your Sage Business Partner or the Sage Support Team for further assistance.

Shazi