We offer multiple support channels to our customers to allow them to find guidelines, checklists, solutions etc. Click on the tick box for more information.
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Sage Knowledgebase |
Community Hub Announcements, News and Alerts |
Community Hub Forums |
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Sage Payroll and HR |
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This information and channels can also be accessed through the Sage Support Resources page.
- Sage Knowledgebase: Access our online library of articles for troubleshooting and payroll guidance. Available 24/7, it helps you find answers without waiting in call or chat queues.
Visit the Home | Help Centre (South Africa) today! - Community Hub: Ask questions, learn new features, and collaborate with other Sage users in dedicated product groups. Visit Community Hub
- Sage Portal : Submit complex queries through our webform and receive a reference number for easy tracking. Our team responds within four hours.
Book a Sage Business Partner Consultant
Where Sage Customer Support assists with software related inquiries and provide guidance, Sage Business Partners will be able to advise and assist you with system setup changes, payroll reviews/audits, implementation of new modules, or with the complete Tax Year-end process. Click on the links below to find a partner or submit an online booking:
Renewal license and account queries
If you have inquiries related to your license code, number of employees, modules or accounts, you can contact the teams directly for assistance:
We want your feedback!
Share your compliments and experiences with our Customer Care team.