CSV file not importing with employee numbers to FNB

Solved

Good day

I find it very difficult to check if everyone on my payroll gets paid correctly because once payment is loaded and print

my list to check before submitting for authorisation  it only shows me surnames and no employee numbers. I use another program for 

my other employees and that bankserv file works perfectly for me so my take is that the problem is with payroll CSV file that is being imported.

Can anyone guide me on what to do to fix this so it makes it easier for me to check.