• Let's rewind and recap the Q&A session!

    Thank you to everyone who joined us for the Q&A session on June 11, 2024. For those who couldn't make it, keep an eye out in the community for the upcoming session in July. In case you missed it, here are the frequently asked questions. We have included…
  • Your Questions, Our Answers: Engage in the Q&A Session Underway!!

    Attention all Sage Business Cloud Payroll users, our second Q&A session is happening now! Make sure you don't miss out on participating in these sessions. The session will be open until 11:30am, simply click on the link provided to join . Sharon…
  • Important Update: Reschedule of our Q&A Session

    Hello Community Members We regret to inform you that the Q&A session scheduled for tomorrow has been postponed to next week, Tuesday, June 11, 2024 , from 10:00 am to 11:30 am. We apologize for any inconvenience caused and hope that this extension…
  • Seeking knowledge? Don't miss our Q&A session where you can ask any question you have!

    Join us for our second Q&A session on Wednesday, June 5, 2024, from 10:00 am to 11:30 am ! We're excited to allow you to ask us any product-related questions, and we'll be there to answer them virtually. This time, we've extended the session from 1…
  • Update regarding the National Health Insurance (NHI)

    As Sage, we're aware of the recent promulgation of the National Health Insurance (NHI) Bill on 15 May 2024. Currently, the impact of NHI on payrolls remains uncertain, as there is no legislation or information available yet. Once the relevant regulations…
  • Gaining insights from you: Make your Vote count!

    After a successful Q&A session conducted on May 7, 2024, we are excited about hosting more Q&A sessions. We aim to ensure that these sessions are both informative and beneficial. To accomplish this, we kindly ask your assistance in responding to the questions…
  • Reviewing the Highlights: A Recap of the 7th of May Q&A Session!

    Thank you so much to all those who joined us for the Q&A session. For those who couldn't make it, here are some of the popular questions that were addressed during the session. We made sure to provide an answer for each question and also shared relevant…
  • Join the Q&A session: Sage Business Cloud Payroll

    Join us on May the 7th from 10:00 am-11:00 am for our first Q&A session! During this event, you can ask us any product-related questions, and we will provide you with an answer virtually Whether your question is about adding a company or processing…
  • Public Holiday Announcement !

    Attention all members and clients in Africa and the Middle East, Just a friendly reminder that on Wednesday, May 1st, 2024, our customer support will be closed in honor of Workers Day. But don't worry, we'll be back to our normal operating hours on…
  • Building Trust through Community Verification

    As a community, we always encourage our members to verify the answers they receive when they post questions. Here's why it's important: Ensuring Accuracy and Credibility : Not all information online is reliable. Verifying answers helps guarantee that…
  • The Power of Participation: Reasons to Get Involved in Discussions

    As members of our Community Hub, remember that it is a space for you to contribute knowledge and engage in discussions by answering questions posted by fellow members. By actively participating in discussions, our community will thrive and promote the…
  • The Hidden Benefits of Belonging to Our Community Hub

    This is a friendly reminder to all our community members about the amazing benefits of being a part of Our Community Hub. We've listed some fantastic opportunities below that you can take advantage of. Make sure to read through and don't forget to share…
  • Sage support channels

    We offer multiple support channels to our customers. Here's a guide to help you determine when and how to use these channels based on your specific needs: Product Sage Knowledgebase Sage Community Hub Webforms Pegg…
  • Sage Business Cloud Payroll: How to add additional users

    Attention to Sage Business Cloud Payroll users! We want to draw your attention to an important matter affecting your account's security. We have noticed that many users are sharing their login credentials when adding new users to their payroll. This…
  • South Africa's Easter Holiday Operating hours

    This is a reminder to inform you that our Customer Support team will be unavailable on Friday, March 29th, 2024, and Monday, April 1st, 2024, as we will be observing the Easter holiday. We will resume our regular operating hours on Tuesday, April 2nd…
  • Operating Hours for March 21, 2024

    Kindly note that our Customer Support will be closed on Thursday, March 21, 2024 , in observance of Human Rights Day. Our normal operating hours will resume on Friday, March 22, from 08:00 am to 16:00 pm. During this period, we recommend using…
  • Be in the Know: Turn on Notifications for the Latest Community Updates and Discussion!

    Thank you to all our members for actively engaging in our community. We aim to foster a friendly community while keeping you informed with important news and updates. Remember to enable notifications so you never miss out on any announcements regarding…
  • South Africa: BCEA earnings threshold increase effective 1 April 2024

    The Minister of Employment and Labour published Government Notice 50254 , increasing the BCEA earnings threshold from R241 110.59 per annum to R254 371.67 per annum effective 1 April 2024 . Download the gazette: 1157.BCEA Earnings Threshold 1 April…
  • Exploring the World of Q&A's- Sage Business Cloud Payroll

    At Sage, we are dedicated to ensuring our clients receive the necessary product knowledge and support. To achieve this, we are considering implementing Q&A sessions where we can share our expertise and address any questions you may have. To make this…
  • New Update: Discover When you'll be able to roll over!

    The South African budget speech took place on February 21, 2024. The updates mentioned during this speech are scheduled to be implemented in an upcoming Sage Business Cloud Payroll (SBCP) update on the evening of February 28, 2024, between 7 pm and…
  • 2024 - 2025 Tax Tables

    The South African budget speech was held on the 21st of February 2024. The changes announced in this speech will be incorporated in an update on Sage Business Cloud Payroll (SBCP) on the tentative date of the evening of 28th February 2024 between 7pm…
  • Budget Speech 2024: How will the budget impact you?

    South Africa's Finance Minister Enoch Godongwana delivered the highly anticipated 2024 Budget Speech on 21 February 2023, detailing the government's strategies for managing the country's finances in the upcoming fiscal year. Some key points of the speech…
  • Extension date for the 2023 Return of Earnings Submission

    The Acting Director-General of Employment and Labour published a Government Notice extending the deadline for the 2023 Return of Earnings (Financial year 2023/2024) submission. Per the notice, submissions will be open from 1 April 2024 to 30 June 2024…
  • Have you started your tax year end preparation?

    February is one of the shortest months in terms of payroll, and before you know it, we will be in the tax year-end season. As Sage business cloud payroll users, we want to remind you to start preparing now so that you have a smooth transition during tax…
  • Submit your queries on the Sage Portal

    We have just implemented some changes to the Sage Customer Portal to offer you a better experience when connecting with Sage. Our customers are our top priority, and as part of our dedication to you, we are continuously working to streamline and improve…