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When have recently made changes to the existing platform to log a query with Sage Customer Support.
As from 31 March 2024 , the webform links that have been in use have been discontinued.
If you use the original webform link, the following message…
In order to enhance the efficiency of our query logging system, we would like to inform you that the current method of logging queries via the existing webform will be discontinued as of March 31, 2024.
We are transitioning to a more streamlined process…