E@syfile interim Reconciliation Error: The ETI may not be increased for previously submitted periods (Amount declared for June)

Question

Good Day, 
 I'm struggling with the online validation error as above. I'm using the latest E@syfile version 7.0.9. 
 I have done the declaration twice and my values are to the cent the same as in the statement of account from SARS for my company. The strange thing is that the error appears before I have logged on to my Efing profile. So how can E@asyfile compare values? I attach a screen shot of the error message: 
 
 Could this be a bug in the software again? 
 The previous bug which they rectified in 7.0.9 was that E@syfile would not accept extended COVID-19 ETI values values for employees older than 29 years. That is sorted now. 
 I'm considering to make a manual submission at the SARS Randburg branch. 
 Would appreciate any help and comments. 
 Kind regards 
 Joerg

Avril.Ramdhunee · Answer

Good day Joerg 
 That is an interesting question, however it falls out of the Sage Customer Support guidelines. There are many factors that could play a role in this situation and while other Sage City members may still offer input, I would like to invite you to work with your business partner or SARS for assistance with all SARS related questions. 
 Once you have received advice you can always contact the support team for guidance on how to apply this in your Sage solution.

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E@syfile interim Reconciliation Error: The ETI may not be increased for previously submitted periods (Amount declared for June)

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