Hello Querysia 

This will require an investigation , please click here to log a webform. On the webform please give your machine specifications.

Nomonde

Good day Querysia

The system can make provision for the payslips to be saved to PDF and will save each payslip individually but this option is only available when selecting to print Standard Payslip or Standard Payslips with hours and balances. If you are selecting the secure option as the client is going to print on to stationery, then this option will not work for you.

Sage will have to advise on the .net on Windows 8.

Good day

I called sage and i managed to fix it, they were very helpful now i can print in pdf and save the payslips 

Regards 

Querysia Patel 

Hi Querysia, please can you share how to fix this error as we are experiencing the same issues. 

Hi Querysia, please can you share how to fix this error as we are experiencing the same issues. 

i kept my google browser open when printing payslips..worked for me

My payslip was not opening on the web browser,  and therefore i couldn't open in pdf or save in pdf . I called sage call center and they told me that the html file must be linked to the web browser.  Im currently using Microsoft Edge.  You have to go into the control panel and locate the html file double click it and ask to open using Microsoft edge or whichever browser you using.  It worked i then tried to print the payslips and it opened on the browser in html  i then clicked on the 3 dots on the right of the screen and it allowed me to print or save in pdf. I hope it works for you as well 

Thanks for the feedback , much appreciated.