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Easyfile - not getting in

Sone Nel
Suggested
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I keep getting this message when I want to log into Easyfile. Nothing else happens. I been over an hour and it keeps showing just this message,

  • 0

    Hello 

    You can try the followuing suggestions to resolve the issue:

    • Wait a few minutes: Allow the local server and database to initialize.
    • Restart the browser page: Close the e@syFile browser tab, wait 1 to 2 minutes, and reopen it.
    • Check Windows Services: Press Win + R, type services.msc, and verify that EasyFileServer is running. Stop the service.
    • Check Task Manager: If it hangs, open the Windows Task Manager, end any active easyfile TC app process, and relaunch

    If you still get the same results, contact SARS customer support for assistance.

  • 0 in reply to Francois Brand
    Suggested

    Hi  ,

    Thanks so much for using the Sage Community Hub!

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    William | Sage Community Team

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