can't pay vendor with credit

Hi everyone, I am trying to pay a vendor with 3 credits. I entered the credits as purchases bills with negative amounts. But Sage doesn't let me to apply the credits and shows this info in the image. I paid exact the same thing for other vendors without this issue. Can anyone help? Thanks a lot! 

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  • in reply to Helen Z

    Ok, I just assumed it was CAD as the home currency, sorry.  My best guess is that the exchange rates used in the invoices vs. the current USD to Yen conversion have gone crazy.  If you look at the individual invoices in the journal entry, add up the Yen equivalent, I am assuming it is now forcing the balance negative.  You might need to adjust the exchange rate manually to make it function correctly.

    Other than that I am not sure what might be wrong.

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