Hi Meysi Gomez,

Thanks for reaching out. Did you ever find an answer for this issue?

This article advises on how to link / unlink accounts. You'll want to check your company linked account settings by clicking on Setup, Wizards, Linked Accounts and go through the wizard to verify if the account you're trying to modify is linked there.

The sample company lists example linked accounts; some screenshots of this are below:

If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

Warm Regards,

Erzsi