Early Payment Terms not working

SOLVED

Hi everyone,

I just recently added a new vendor. When I put in the early payment terms and then go to receipts to record a payment, it is not showing/ letting me add the discount. I have tried closing Sage and re-opening it, thinking that it might need to be restarted before it will acknowledge the change, but that didn't work either. 

Am I doing something wrong? Is there a step I am missing? It seemed pretty straight forward to me?!

TIA

  • 0
    SUGGESTED

    If you can't enter a discount, then it is likely there is no linked account set up under Setup, Settings, Receivables, Linked Accounts.

  • 0 in reply to Richard S. Ridings

    Hi Richard.

    Thank you for replying. I did check that as well. There is a linked account for early payment.

  • 0 in reply to Ashton D.

    Sorry, I just realised you said vendor, so the linked account for Early Payment Purchase Discounts should be under Setup, Settings, Payables, Linked Accounts, Invoices and Payments.

    I was confused by you indicating

    and then go to receipts to record a payment

    You would not go to Receipts to record the payment for this vendor, you would use the Payments module.  Receipts is the Receivables module (Money In), Payments is the Payables module (Money Out).  However, your first post does not indicate you entered an invoice.  You can't record a discount against an invoice unless you have an invoice to pay (in either module).

    Please describe what you are attempting to do, using the terminology in the program and provide a screen shot of the window you are recording the payment in but cannot access the Discount Taken column.  This will help us replicate the situation and possibly find the problem.

  • 0 in reply to Richard S. Ridings

    Yes, sorry, I meant payments, not receipt!

    There has been an invoice added under the vendor's account already. I should have a 2% discount if paid by the 15th of the month. 

  • +1 in reply to Ashton D.
    verified answer

    Ok, I am getting the idea now that you may have entered the payment terms on the vendor ledger, AFTER you entered the vendor invoice.  Is this correct?  Without knowing your exact sequence of events and where you entered the payment terms, it is hard to tell.

    Questions

    1) On the screen you showed us above, can you click in the Discounts Taken Field beside that invoice and enter the discount you wish to take?

    2) Can you double-click the invoice and see the payment terms on the invoice data entry screen?

  • 0 in reply to Richard S. Ridings

    Ah! Yes, you got it! The invoice was created before I input the terms. It was not showing on the invoice when I opened the screen.

    Thank you very much for your help! Very much appreciated :) 

  • 0 in reply to Ashton D.

    That still doesn't answer the question

    1) On the screen you showed us above, can you click in the Discounts Taken Field beside that invoice and enter the discount you wish to take?

    This was the whole problem you had to begin with.  You have said No to this all along.

  • 0 in reply to Richard S. Ridings

    My issue was that the discount wasn't showing up at all, even though I added the terms (Payables - view supplier record - options - terms). What I didn't realize is that if I had input the invoice prior to adding the terms, that I would have to revise the invoice and add the terms myself in the bottom left hand corner and post it for the discount to show up. Prior to adding the terms on the invoice myself, when I went into payments, it would not allow me to add the discount available or discount taken manually. 

  • 0 in reply to Ashton D.

    The reason I went to the Linked Account route is because you said the program would not allow you to enter a discount.  On my system (Sage 50 2023.1) I can enter a discount even if the discount terms were not indicated on the data entry screen of the invoice.

    I asked for the data entry screen so I could see the discount columns were visible (aka it is or is not showing as you mentioned in your first post of this message thread).

    Had you said the program didn't calculate the discount, that would have been a different conversation between us.

    See the image below.  The vendor payment is inset inside the image of the vendor invoice (#85).  There are no terms on the invoice, there are no discounts available on the payment screen (green arrows and yellow highlight) but I still took a $50 discount on a $52 charge (eg. I can still enter the discount or it lets me add the discount - you mentioned it was not allowing this in your first post of this message thread).

  • 0 in reply to Richard S. Ridings

    That's correct. I cannot enter a discount amount manually. Sage will not allow me to do that. 

  • 0 in reply to Ashton D.

    I am afraid I don't know what the solution is.  I just did some more testing and the program allows me to enter a discount even when the discount linked account does not exist.  It will not allow me to post and tells me the solution is to add the linked account but I can add one and the resulting payment shows up as well.

    I cannot come up with any reason why you cannot use that field.  When you select the vendor and use the Tab key to move between all the fields, do you tab into that field and can you then enter a number before you have entered the total amount to pay for that invoice?

    Is it only for this vendor or is it all vendors that cannot enter discounts?

    Do you get any error messages?

  • 0 in reply to Richard S. Ridings

    Hi Richard,

    You have already solved my issue. I just needed to revise the vendor's invoice to add the discount terms manually and post it again. The discount now shows when I go into payments.