i am new in sage 50 and I have to make a new company and for outstanding supplier added the invoice and the amount is wrong in historical payment and case my balance is wrong now how i can fixed it
My question is i did mistake in the customer receivable amount owing and discount and base of you explained to me, i did but, i think i did wrong because the amount owing or amount must be 197690 and after i corrected it is 157690 instead of that197690 . Maybe ,because i added discount 222 and total amount is get less . Now how i can change my owing balance in customer invoice? please explain very clear to me. i choose second way that you explained go to maintenance after that clear data and the rest you said that .i have only one invoice number and one Cheque number and amounts .I can't do invoice number because already exist. only i can change from cheque number. now how i can change back amount to the correct amount that should be 197690. i really appreciate to answer me right now.
My question is i did mistake in the customer receivable amount owing and discount and base of you explained to me, i did but, i think i did wrong because the amount owing or amount must be 197690 and after i corrected it is 157690 instead of that197690 . Maybe ,because i added discount 222 and total amount is get less . Now how i can change my owing balance in customer invoice? please explain very clear to me. i choose second way that you explained go to maintenance after that clear data and the rest you said that .i have only one invoice number and one Cheque number and amounts .I can't do invoice number because already exist. only i can change from cheque number. now how i can change back amount to the correct amount that should be 197690. i really appreciate to answer me right now.
Sorry, you indicated a supplier in your first message, so I assumed you were making a purchase entry.
However, the steps are the same but change Vendor to Customer in my instructions.
I don't think a discount posted as part of the entry makes any difference, you just need to pay it in full, clear it so it is deleted and then put it back in again. If the program is indicating that the invoice exists, then it was not paid in full and cleared.
I have made the assumption when you indicated an historical entry, that you are still in history mode.
*Community Hub is the new name for Sage City