Question regarding prepayments- New to group

Question

Hello! 
 I'm not sure if I am in the right area of the forum. My company has purchased SA 2012 and we regularly get prepayments for AR. Basically a customer is sometimes required to pay in advance for a particular service. I would like to be able to apply these prepayments to a customers account, and then when I prepare an invoice have some sort of notification letting me know that there is a prepaid deposit existing on that customers account, so I can choose if I want to apply that prepayment to that particular invoice. 
 It would be such a hassle to have to remember who has a prepayment and who does not, especially since we have a lot of customers. 
 
 Is there a function for this?

Thank you for your help :) 
 Amy

Keith L · Answer

Hi AmyNscsa, 
 You can enter prepayments/deposit for AR by opening the Receipt Journal. Then, go to Receipt in the menu bar and select Enter Deposits. After you enter the deposit, when you reopen the Receipt Journal and select that customer, the deposit amount will show up at the bottom of the table in red, waiting for you to apply to whatever sales invoice you want. 
 Another way is to create a sales order, change the payment method to cash or cheque. You will then see a Deposit Applied box popup with total amount. When you post it, the sale order will debit the bank account and credit the prepaid sales/deposits account. When you need to create the invoice later, look up this sales order and then convert it to invoice. You will see the Deposit Applied box with the deposit again. When you post the invoice, it will debit the prepaid sales/deposits account and credit the revenue and tax amount. 
 Hope this helps.

Sage 50 Canada

Question regarding prepayments- New to group

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