How do I ???

Hey all:
I need some assistance, as I like to keep very clean books.

I have had a client bounce a cheque. I want to ensure that this is tracked properly, but I can't do a JE to AR and direct it to the appropriate client as I can in other programs.

I am not bad with Simply but this has frustrated me before! So I am looking for advice from you all, as I am not as experienced in sage as I am other programs. I do not wish to change this client as Simply does other functions that I like so much more. Also I would like to know this program better.

I have the accountant edition, so it will let me do an AR JE, but how do I direct this to the appropriate client?

I do not wish to delete the deposit, to reverse as there are additional charges that now apply to the client.


How should I handle this? Please help me!

Regards, Jennifer

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  • 0

    Hi Jgholgate,

    You can follow "Method 2" from the Knowledge Base link below to resolve your issue:

    How to handle a NSF payment for customers or vendors?  KB-10617

    For additiional charges like NSF from bank, you can record it on the same invoice or on a separte invoice and apply the charges to Miscellaneous Revenue in the Account column.

    Hope this helps.

     

Reply
  • 0

    Hi Jgholgate,

    You can follow "Method 2" from the Knowledge Base link below to resolve your issue:

    How to handle a NSF payment for customers or vendors?  KB-10617

    For additiional charges like NSF from bank, you can record it on the same invoice or on a separte invoice and apply the charges to Miscellaneous Revenue in the Account column.

    Hope this helps.

     

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