Good Afternoon:

We have just recently started to use the email feature to send customers copies of their invoices and statements. We use Outlook 2010 32-bit. 

I set up a folder in Outlook where I park all my AR Correspondence. From my sent folder I move customer emails to my AR Correspondence folder. When I go back into my AR folder I cannot see the emails that went from Sage to the customer. Until I am able to find them I have not moved any more.

I have searched the Microsoft website for help but what I found there has not helped me.

I am wondering if anyone else has run into this and knows how to find the missing emails and fix it.

Thank you in advance for your time and attention to help me.

Thanks

Cathy