Item # that doesn't exist - entry accepted

An odd problem. I have a user who entered an inventory item # that currently doesn't exist in Inventory. She was able to enter the item #, then by-pass the 'select an item' by clicking 'Cancel'. She was then able to enter her own Unit and Description, and just post to the revenue account, an thus create what looked like an inventory item on the invoice. I know you can type your own description regardless of the item chosen, but I would expect that Item # wouldn't be overrideable in this manner. Am I missing something? I was under the impression that to make an ad-hoc transaction like this you would have to leave the item # blank.

  • 0

    It is all a training issue.  The program is operating as designed.  It is designed to be very flexible in this regard and it does a very good job.

    All item, quantity, unit and description fields can be used at any time if an item code is not used.  If you select an item code from the list, then there are limitations on what you can do but the quantity and descriptions can be entered by the user in any case.

  • 0 in reply to Richard S. Ridings

    In addition to what Richard said,

    If you want to prevent entry of non-inventory items, customize the screen by removing the Accounts column.

    If there is no default account for the customer / vendor, it should not be possible to add any non-inventory (or service) items to an invoice, or to over-ride the account number.