I just started in this business a month ago, and the last girl that I replaced was let go, so I have no one to train. This support group is the best I have at this point since we have the 2014 version of Sage 50 and my boss doesn't know how the last girl did anything.
We have Sales Revenue accounts for Red Cross Programs. We put our invoice to go to the Red Cross Program account, and when someone comes in and pays for their Red Cross CPR First Aid training, it adds the money to our Chequing Account, but it also raises the amount in Sales Revenue Red Cross Programs. It also does this for a few other accounts.
The problem we're having that I can't figure out, is this:
We have a Sales Revenue account for Personal Support Worker Level 1 (which is where students pay so much a month for their training to be a Personal Support Worker). When the invoices were created last year, the invoice is set up for the Personal Support Worker Level 1. When someone comes in to pay, let's say Sally pays $500 out of the $1,500 that is owing, it adds the money to our Chequing Account, but it does NOT raise the amount in the Sales Revenue Personal Support Worker Level 1. I've tried everything, but I cannot figure out how to add that revenue account. We don't have to do anything special for the Red Cross Program Sales Revenue account to work, so I don't know what could be wrong.