GlennW said:

I get the following message."An error occured preparing the email for sending" Any idea what the problem is?

Hi,

I pasted that error message into the 'Search Sage City' box at the top of the forum screen and got this result:

https://sagecity.na.sage.com/support_communities/sage_50_accounting_ca/w/hot_topics/1174.emailing

Which has a link to this Sage support document regarding a hotfix patch required when a login ID contains a space:

https://support.na.sage.com/selfservice/viewdocument.do?externalID=76977

I hope that helps,

Randy