Hi I'm using Sage 50 Premium - I received a deposit from a customer for goods yet to be delivered. However, the deposit was overpaid by about $20,000.00 which I have refunded to the customer by hand-written cheque. This still leaves a large deposit from the customer. How do I reduce the original deposit and make payment to the customer for the $20,000.00 whilst still retaining the balance of the deposit in the Prepaid Sales/Deposit account?

I have followed one suggestion here which was to create a fake invoice to a holding account, apply deposit to this invoice and post then make payment to customer. However, this removes the total deposit from the Prepaid Sales/Deposit account as well as reducing the bank account by the full amount.