Hey RandyW,

Thanks for alerting us of this. I've forwarded it to the Sage 50 sales management team. I assume that you received this for the account ending #400xxxx858?

Warm Regards,
Erzsi

Erzsi_I said:

I assume that you received this for the account ending #400xxxx858?

Hi Erzsi,

No, it was regarding a 15 user Quantum account ending 400xxxx732. 

They've been quite disappointed with the pace of development in the software, and in longstanding issues that are rarely acknowledged and never resolved.  On the other hand, their only training costs are for new hires. 

I keep my own account separate, to provide internal support, testing, report development, and some SDK c# software development. 

Oh ok, Francis from the SAN team has been asked to reach out to you to check in. Regarding, any enhancement requests and progress status on known issues. The R&D team generally prioritizes their work based on the ideas and votes on Sage Ideas (To suggest a new idea, go to SageCity.com > Support > Sage 50 Accounting - Canadian > Ideas).

If the topics / issues have already been voiced there, then I'd suggest compiling a list of all the issues (include the link to the idea section). I'd be happy to get in touch with product management to ask if any are expected to be addressed in an upcoming release.