We are having an error occur in Sage that we need help with and I am quite frustrated after being put on hold for over an hour. I did get some about half way though my wait, who told me I needed a "Level 2 Specialist" and then put me on hold again... This is rather unacceptable and I don't have time for this.
We entered a staff member in the same month twice for their payroll amount and reversed the one payment, however it is still showing up on our Employee Detail. Can someone please help with this? This is not the first time that this has happened. How is this possible?!
Thank you,
Laura S.