Bank Reconciliation after reversed payment

Question

I created a deposit slip which included a customer payment. Afterwards I needed to remove the customer payment and not thinking that it was part of a deposit, I reversed the payment. Now I have an amount showing in my bank reconciliation that I don't know how to clear. Everything else is great except this entry which came from reversing the payment. Any advice?

Richard S. Ridings · Answer

I am not sure I understand, sorry. How did you expect the Deposit to account for the removal when the program never edits any previously posted entry? It always posts reversals and correcting entries (if applicable). 
 Ann Doiron said: shows the original deposit transaction for the full deposit amount and then there is the correcting entry. 
 Isn't the difference between these two transactions the amount of the actual deposit as I suggested in my message above? 
 If not, can you show me an image of your completed bank rec screen before posting that shows the entries and the Unresolved Amount at zero? 
 You can resize the window to show only a few relevant rows. You should be able to use MS Paint or some other program to erase any confidential info.

Sage 50 Canada

Bank Reconciliation after reversed payment

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