• How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions.

    Hi All, I got This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions errors for creating an Invoice using SDK. This line of my code throws an error. => objSalesJournal.SelectAPARLedger(name); //set customer name…
  • we are a non profit so we don't have inventory or services. Can I enter invoices directly to a g/l account?

    we are a non profit so we don't have inventory or services. Can I enter invoices directly to a g/l account?
  • Have a problem accessing the company data in network

    Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…
  • Duplicate Entry message

    Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…
  • JE to my A/P Account

    I am trying to post a J/E to my A/P account but it doesn't show in the account search. I realize this means the A/P account is linked somewhere and I can't figure out how to unlink it. I think it is defaulted to Vendors & Purchases module.
  • Remote Data Access

    Can my current users still access my company file locally, if they do not have email addresses, once I share the company?
  • Sage 50 Backup Message Upon Opening

    Hi all, I am a total newbie to Sage 50, I think it's a GREAT program so far though! I have a question about a start up message we received every day. It always says: "The last backup date for your data was 07/31/2022. It was backed up on 08/02…
  • How to remove an account the is our of order?

    I have removed/reversed the transactions in the account. But I still can't delete it. The number of the account fall directly inbetween another 2 accounts that are in use. so I can't create a new header account to delete this one. It is stuck our in no…
  • Security Vulnerability fix for CVE-2018-8269? ('Microsoft.Data.OData' Denial of Service Vulnerability)

    Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack. Is there any plan for an upgrade to v5.8.4 or higher? Location: c:\program files (x86…
  • Switching from Quickbooks to SAGE

    Yesterday I bought Sage 50 CE >> Switching over from Quickbooks where I have one customer billing address and multiple ship to destinations. How does one set up customers like Sysco (DC orders; bill to Western h/o; ship to DC) ; Amazon,COM; Amazon.…
  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email. I would also like to update the email associated with the sysadmin on multiple files. I have seen posts where people have said the only way to change the sysadmin email is to send…
  • Add subtotal and total tax to bottom of invoice

    I have already figured out how to add the subtotal as a separate line item, but is there a way to get the subtotal and total tax to appear at the bottom of a custom invoice? Somewhere just above the total instead of as a line item. I don't like how…
  • Can a SysAdmin log off other users

    Hi, Can I force a log out of other people who are still logged into sage? I have a licence for only 2 people and now I have 2 people logged into the system. But also I can't even log in as a sysadmin because two people are logged in. I am going to go…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Cannot start a new fiscal year, ask for correct the errors found before performing this action.

    Hi, I am using Sage 50 Canada 2021 currently. I would like to start a new fiscal year for one company, however it keep showing following notice. The showing current balance account payable & Note Receivable is the correct opening balance. This…
  • RST (PST)

    Hi very new to Sage and trying to figure out how to enter my RST- (PST) I sell products and know that I do not have to pay PST(RST) on products I resell but there are times that I buy items from companies that do charge me RST(PST). I know that I can…
  • Should negative purchase invoices be entered?

    Hi Everyone, I have a few invoices in payables that were entered as negatives because we got a credit. What do I do with them now since they keep a negative balance for that vendor? I have paid invoices to them since so these ones will just forever…
  • Seeking Sage50 2014 - Had a hard drive replace and lost software

    Hi folks, I had to replace my hard drive and I lost my Sage50 2014 software, thank god my backups are on an external raid drive. Is there a way to get a download link? I am a legit user with a paid license. Thanks Fred
  • Sage 50 Project Budgeting - Allocated Expenses not showing up.

    When I attempt to view an actual vs budget project report, the expenses I have projected do not show up on the report. What step am I missing? I have turned on budgeting for projects in settings. I have turned on budgets for the specific project. As well…
  • WSIB Payment

    Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…
  • Inventory

    Hi there, We started using an app called Jane and instead of entering the inventory items twice in Sage and Jane, we decided to simplify and keep a detailed account of our inventory in the Jane app only. We entered the expenses and sales in the Sage…
  • Issue setting up bank feeds - unable to sign in to Royal Bank

    I am setting up Sage 50 Cloud Premium Accounting - Canadian and trying to set up bank feeds. I cannot sign into the bank in Sage50 as we get an error saying there is an issue with the sign-in credentials. However - no issues when we try to sign into…