Sage 50 - constant "Bad Key file" - reinstalled - even upgraded to 2020 - same issue 1 week later.

Question

This would be the 4th time a reinstall has to happen in 1 month. Are there any other troubleshooting steps on this other than to reinstall? 
 No memory issues, No HD issues. 
 What else would cause this? 
 
 using latest Sage 50 2020 Premier CDN edition. Windows 10 1909. 
 Thanks!

Erzsi_I · Answer

Hi Tom G1 , Thanks for reaching out! We have the following resources regarding how to fix a corrupt install. This blog with Sage 50 Clean Re-install Tips provides a great overview of steps to try. I'd suggest reviewing the firewall configuration steps in particular to make sure no critical files to Sage 50 functioning are being quarantined or automatically deleted. If you're still having issues after cleaning the registry for traces of the program before re-install, I'd suggest calling in to support at 1-888-522-2722.

Error: "Bad key file" or 0x80040702 "Failed to load dll need to re-install Sage 50

10405 
 10407 
 98686

Warm Regards, Erzsi

Sage 50 Canada

Sage 50 - constant "Bad Key file" - reinstalled - even upgraded to 2020 - same issue 1 week later.

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