Unable to Match Receipts with Rolled up Deposits

SUGGESTED

Hello,

Using Sage 50 Premium Accounting (Release 2021.1).

I have currently started using the MATCHING TRANSATIONS module.

We currently perform a lump sum deposit weekly.

Then clear the outstanding invoices in the RECEIPTS module a few days later when the chqs have cleared.

When using the MATCHING TRANSACTION module, we download the bank transaction successfully,  I can see the lump sum deposit on the specified date.  When we try to perform the FIND MATCH feature, I specifically choose the date of the deposit and choose the drop down option to show SHOW UNMATCHED TRANSACTION...and i can see the all the RECEIPTS for that specific deposit.

However, I am unable to check the specific receipts to make up the total for that deposit.

It is as if the check mark column is GREYED OUT.

I am in SINGLE USER MODE.

See below.

Any help would be much appreciated.

Its a great feature if i can get it working...

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  • 0
    SUGGESTED

    Hi @Marcello,

    Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

    Note that KB 90930 on what to do if match transactions is greyed out, advises to ensure that you're using the sysadmin username

    Warm Regards,

    Erzsi

Reply
  • 0
    SUGGESTED

    Hi @Marcello,

    Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

    Note that KB 90930 on what to do if match transactions is greyed out, advises to ensure that you're using the sysadmin username

    Warm Regards,

    Erzsi

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