When you go into the Payment module did you search for the prepayment for that vendor? 

Pull up the payment module and click on the 'Look up a Payment (Ctrl+L)' button. Enter the vendor name, then select the prepayment you want to reverse. Then you should be able to click on the 'Reverse Payment' button.

It worked.

Thank you.

Hi Stubbs, if the above suggested answer helped, please do mark it as verified  (by clicking the "more" button) for the benefit of others in this forum :). Thank you!

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