When adding an account to your Chart you must be certain that the number is between a Group Heading (H) and a Group Total (T). If the account you are adding is a Subgroup Account (A) there must be  a Subgroup Total (S) after the group of A accounts. In the General Ledger window used to add or edit an account there is a box on the Left  called Type. This is where you set the Type for the Account and the listing is in the order that all accounts must be before you can prepare reports

i cant edit anything. :( 

I'm pretty sure you can edit some things.

This is a case of "you have to help us help you".

Without knowing where the incorrect account is and what is around it, we can't tell you the one thing to do to fix it.  So it is beneficial to tell us what you did and we can tell you what to do.

Alwyn suggested several solutions.

Alwyn said:

you must be certain that the number is between a Group Heading (H) and a Group Total (T).

eg. if you entered a new account as a G account between a T above the account and an H below, then this is why you are getting the error.  A G or A account must be between an H at the top and a T at the bottom of a group of accounts.  Therefore to fix this type of issue, renumber the T to a number below the G account you added.

Alwyn said:

If the account you are adding is a Subgroup Account (A) there must be  a Subgroup Total (S) after the group of A accounts.

eg. if you entered a G account in the middle of a series of A accounts, then you must either change it to an A account or add an S account above the new account.

eg. if you entered an A account in the middle of a series of G accounts, then you must either change it to a G account or add an S account after the new account.

2710 is my problem. My mistake is I create this outside the H and T. Can't edit anything. :( 

This is good information but it helps if we also knew what accounts followed. Account 2710 Is not considered a Long Term Liability so this would be the wrong group of accounts to include it. If you have a group of Payroll accounts that would be the place for this account. However, based on the limited information this account could be renumbered as 2690 but it would also have to be changed to a G account. You can make both of these changes from the Window which comes up if you double click on the 2710 line. A number change has to be made on the second line of account number and name. You cannot edit the first line of this information.

Alwyn

If it is just the general setup and no extra accounts added, 2700 is the last liability account in that section.  I renumber my charts to avoid any gaps like this before I release to clients.

Charllote just renumber 2700 to 2999.

the problem is I cannot edit. I cannot renumber or delete. since I already used it altho the balance is 0.00. :( 

Use the Close Other Windows button on the main Home Screen toolbar first, then make sure you are in single-user mode if applicable and then edit the account number for account 2700 and change it to 2999.

All good now. I just changed that. My GOD! Thanks so much. I dont have to call Sage. 

Hi , if this suggested answer helped, please mark it as verified  (by clicking the "…."next to Reply, on the response) for the benefit of others in this forum . Thank you!

i have created a Wrong GL ( not logical order ) posted transitions and when realized, reversed that transaction. 

Now i cannot delete or amend the GL as it is stating a transaction may be present. I am on single user mode and tried clearing windows and even restarting whole computer. No luck.

- Is there another way to amend/ Delete the GL ( not logical ) after posting and reversing transactions in it ?

- Any ways to remove the transactions from the GL ( permanently, so it does not recognize entered something )