We run an Accountant's Edition of Sage 50 Canada. Since the update, now when a client sends us a .CAB backup file, it is wanting us to login as the client.
In the past, we could Restore from Backup - use "sysadmin" and their password - and we're good to go.
But now, after restoring, when we try to open the file - it wants us to login online.
To answer your possible solutions you are thinking of:
- No, we cannot use an Accountant's Version - because this version does not integrate successfully with CaseWare (many glitches) and we do not post the adjusting entries directly into the bookkeeping - the client does this themselves.
- No, we cannot login as our client. While the sysadmin login on a standalone copy of the file was one thing, logging into their personal account is a completely different liability risk.
Cross-posted as this is a major problem we need help with!
communityhub.sage.com/.../restoring-from-client-backup-error
