Sage 50 shutting down

Hi,

Sage 50 Pro Accountant keeps shutting down when I email large amounts of documents ex: payroll or statements. I've tried cleaning my computer as suggested and it works for a short time and starts again.

Any suggestions would be much appreciated.

Lisa Taylor

  • 0

    Hi  ,

    Thanks for reaching out. What email software are you using? Smaller batches  of 40-50 emails processed at a time could be more stable.

    Here are some steps you might find helpful:

    1. Ensure you're running the latest version of Sage 50. You can verify this under Help > About Sage 50 after opening the software.
    2. If you're using a cloud-based email client, consider switching to a full email program that's installed on your computer. Cloud versions of email clients are not supported for emailing issues.

    If these steps do not resolve your issue, or if it seems unrelated to the email program compatibility, it might be worth exploring other potential causes or reaching out for further assistance. Hope this helps you towards a resolution!

    Warm Regards,
    Erzsi

  • 0 in reply to Erzsi_I

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