Let me start off by saying that phone support is non-existent. Lines are constantly busy (customer support, technical support, sales). I even called a friend that works at Sage and he put me thru to technical support to jump the que and I waited 20 mins, no answer, no info on wait times, just horrific.
Now to the 2011 version...
First, is it me or does this version look overly cheap? I had two purchase journals opened (entering for two companies) and noticed that one journal showed 'supplier' above where the company name shows and the other journal showed 'vendor'. In both companies, I have 'use accounting terminology' turned on. Next, in one journal, it shows a 'Division' box above the tax/tax amount but in the other journal, it shows two boxes named 'Item Stored At' and 'Project' in the same area. Why?? Also, some of the boxes, like the freight amount box, are missing the bottom lines so cosmetically, it looks terrible.
Today, I found another issue in the purchase journal re: the expense account not holding for the vendor when I post multiple times with the keyboard (alt + p). This is the expense account that is populated in the vendor card and should hold when there are multiple entries for a vendor (using the pin cushion). The expense account holds if using the post button but not with the keyboard shortcut.
Design team and technical support - you rushed this version out. It is worse than the 2009 version that I was using. Please fix issues.